CAPESWEAR SHIPPING POLICY

Last updated: October 3, 2026

1. Shipping Availability

CAPES currently ships only to destinations made available at checkout. If a destination is not available at checkout, we do not currently offer standard shipping there. CAPES does not currently offer international shipping unless the checkout expressly allows it.

2. Processing Times

Our current processing estimate is 3–4 business days before shipment, unless a different timeframe is stated for the item before purchase. Processing time is separate from carrier transit time. If we cannot ship within the promised timeframe, we will provide any delay notice, revised shipping date, opportunity to consent to the delay or cancel, and refund required by applicable law.

3. Delivery Estimates

Carrier transit and delivery dates are estimates and are not guarantees unless a specific guaranteed service is expressly offered. CAPES is not responsible for carrier, weather, labor, transportation, or other delays outside our reasonable control, except where applicable law requires otherwise.

4. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact Hey@Capeswear.com immediately if you notice an error. We cannot guarantee that an address can be changed after fulfillment begins. Additional shipping charges caused by an incorrect or incomplete customer-supplied address may be the customer's responsibility where permitted by law.

5. Tracking

When tracking is available, tracking information may be sent after the carrier receives or scans the package. Tracking updates are controlled by the carrier and may not appear immediately.

6. Packages Marked Delivered

If tracking shows delivered but you cannot locate the package, check the delivery area, household members, neighbors when appropriate, and the carrier's delivery details. Contact the carrier and CAPES promptly if the package remains missing. We will reasonably assist with available carrier information, but replacement or refund eligibility depends on the facts, carrier investigation, our policies, and applicable law.

7. Lost, Damaged, or Returned Packages

Contact Hey@Capeswear.com promptly if a package appears lost in transit or arrives damaged. Keep the product, packaging, shipping label, and photographs when possible while the issue is reviewed. Packages returned because of an incorrect address, refusal, failed delivery, or other customer-caused delivery issue may require payment of additional shipping charges before reshipment, where permitted by law.

8. Title and Risk of Loss

Title and risk of loss are allocated in accordance with applicable law and the terms of the applicable transaction. Nothing in this policy is intended to waive a non-waivable consumer right.

9. Contact

CAPES, LLC, doing business as CAPESWEAR

Email: Hey@Capeswear.com

Mailing address: 11582 Villages Parkway, #1364, Port St. Lucie, FL 34953, United States